Refund & Return Policy

We offer a 14-day return policy from the date your order is delivered.

To be eligible for a return, items must be unused and in their original condition.

If your product arrives damaged or defective, please contact us within 7 days of delivery.

Please note:
Returns or exchanges requested due to incorrect size or color selection may be subject to return shipping fees. We strongly recommend reviewing all product details, including size guides and color options, before placing your order.

To request a return or refund, please contact us at:
contact@petvian.com

Refunds will be processed after inspection of the returned item.